This Privacy Policy describes how Holcomb Chiropractic Center (“we,” “us,” or “our”) collects, uses, and protects the
information you provide when you visit our website or use our online forms.
Information We Collect
We only collect information you choose to give us. We do not use it for marketing, and we do not sell or rent it to anyone.Contact Form
If you send us a message through our contact form, we collect your name, email address, and whatever you write to us. This is sent directly to our doctor by email so we can respond to your question.Appointment Request Form
If you request an appointment through our website, we collect your name, contact information, and appointment preferences. This is sent to our front desk staff so we can schedule your visit.Text Messages (SMS)
If you check the box on our appointment form agreeing to receive text messages, we collect your phone number so we can send you appointment reminders and confirmations. See the Text Messaging Program section below for full details.Website Analytics
We use Google Analytics to understand general trends in how visitors use our website, such as which pages are viewed. This data is aggregated and does not identify you personally.How We Use Your Information
- To respond to questions submitted through our contact form
- To schedule and manage appointments submitted through our appointment form
- To send appointment reminders and confirmations by text message, only if you’ve opted in
- To understand general website usage trends through analytics
Text Messaging (SMS) Program
Opt-In: By checking the box on our appointment request form, you consent to receive text messages from Holcomb Chiropractic Center related to your appointments, including reminders and confirmations. Message Frequency: Message frequency varies based on your appointment schedule. Message and Data Rates: Message and data rates may apply. Opt-Out: You can opt out of text messages at any time by replying STOP to any message you receive. You’ll get one final message confirming you’ve been unsubscribed. Help: Reply HELP to any message for assistance, or contact us directly at [PHONE]. Carrier Liability: Carriers are not liable for delayed or undelivered messages.Third-Party Service Providers
We use trusted third-party services to help operate our website and communicate with patients:- Twilio — to send appointment-related text messages
- Google Analytics — to understand website traffic
Data Retention
We keep the information submitted through our contact and appointment forms for as long as necessary to respond to your inquiry or manage your care, or as required by applicable recordkeeping laws.Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.Your Choices
- Opt out of text messages at any time by replying STOP
- Contact us to ask what information we have about you, or to request corrections